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GenAv Total Comfort Program

 

 

By subscribing to the GenAv Total Care Program (GCP) you will benefit from new and advantageous product developments as soon as they hit the market. You can also be assured that any technical issues will be handled quickly and professionally.


Full Technical Support: Participation in the Maintenance Program entitles you to unlimited technical support, by phone, web and e-mail. 24-hour emergency support is available, with regular support on weekdays 10:00 am to 6:00 pm (PST). Get the Highest Quality Service you Deserve!


Access to GenAv's Upgrade & Patch Site: Stay current with any enhancements to our products through the regurlay updated FTP updates and patch site.


Loyalty Offers: Designed to show you that we appreciate your business and continued support. Get special discount on current and future GenAv products! Loyalty Offers are for customers on a current valid maintenance program.


Staying In The Loop: You will always be updated and informed on upcoming product releases.


Anniversary Date: The month you enroll in the program is your anniversary date. Approximately six weeks prior to your anniversary date, you will be notified and arrangements can be made to ensure your continued participation.


Be the first to have the latest versions: Priority releases go to Maintenance customers with no hassles and without asking for it! 


By subscribing to the GenAv Total Care Program (GCP) you will benefit from new and advantageous product developments as soon as they hit the market. You can also be assured that any technical issues will be handled quickly and professionally.



 

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